Contact Skidvalla.se

How can we help you?

Do you have questions about ski wax, a product, your order or a delivery? Get in touch and we’ll help you further.

Send email Call 060-58 77 00

The fastest way to reach us

Choose the contact method that best suits your question.

1

Email

kontakt@skidvalla.se

Email is best for order inquiries, product selection, complaints and questions where you want to include pictures or links.

We normally reply within 24 hours on non-holiday weekdays.
2

Phone

060-58 77 00

Call when you want personal help with product selection, waxing or a question that is easiest to solve directly.

Best reached on weekdays 09:00-16:00.

For faster assistance

Please include the details that are relevant to your question. That way, we can give you a clearer answer right away.

  • Questions about an order Enter the order number and the email address used for the purchase.
  • Help choosing a product Send the product name or link and tell us what you want to use the product for.
  • Questions about waxing Describe the type of skiing, temperature, snow conditions and which products you already have.
  • Complaint or damaged delivery Enter the order number, describe what happened and preferably include clear pictures.

Find the answer right away

Many common questions are answered on our customer service and guide pages.

Customer Service

All the help you need with orders, returns and frequently asked questions.

Open Customer Service

Shipping and delivery

Delivery times, shipping costs, tracking and collection.

Read about shipping and delivery

Terms of purchase

Terms for purchases, right of withdrawal, complaints and refunds.

Read the terms of purchase

Vallaboden

Guides, waxing tips and knowledge to help you choose the right products.

Visit Vallaboden

About Skidvalla.se

Ski wax specialists in Timrå

Skidvalla.se is run by the family business Vita Guldet AB in Timrå - in the heart of Sweden. We are specialists in ski wax and waxing accessories, helping both recreational skiers and racers find the right products and methods for better glide and more reliable grip.

Read more about Skidvalla.se

We’re happy to help

Didn’t find the answer to your question?

Send us an email or give us a call. We can help you with everything from product selection and waxing to orders and deliveries.

Send email Call 060-58 77 00